1. When one person finishes a task, does the next person always have what they need to start immediately?
Rarely
Always
2. Do you often see work piling up in queues or waiting because someone has to hand it off manually?
Very Often
Never
3. How many hours per week (on average) do you or your team spend on repetitive admin or coordination tasks?
more than 10 hours per week per person
less than 1 hour per week per person
4. Is knowledge of key tasks shared among the team so that no single person is a bottleneck?
Rarely
Always
5. Are your core systems (CRM, ERP, Finance, HR, etc...) integrated so the same info is not entered twice?
Rarely
Always
6. If you need a document or template, can you find the correct version and context within seconds?
Rarely
Always
7. Can you at any time see how many tasks are waiting, blocked, or overdue in your workflows?
Rarely
Always
8. How often does a manual error (wrong data entered, missing info) force someone to fix or rework a task?
Very Often
Rarely
9. When a task is routine and predictable, do you currently have to assign someone manually rather than automating it?
Always
Rarely
10. How frequently do you feel your people are spending more time managing emails, schedules, and updates rather than high-value work?
Very Often
Rarely
